SCG Witchery: Privacy and Confidentiality Policy

Effective Date: June 6, 2025

Welcome to SCG Witchery! We are committed to providing transparent, ethical, and legally compliant spiritual and occult services. Your privacy and the confidentiality of your personal information are our top priorities. This policy explains how we collect, use, and protect your data when you use our website services and spiritual consultations. By using this site, you agree to the terms outlined here.

As a registered business in Quebec, we operate under the guidelines of federal fraud legislation and the provincial Consumer Protection Act (CPA). We are committed to protecting your privacy and handling your personal information with care and transparency, in compliance with applicable Canadian federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Act respecting the protection of personal information in the private sector (Bill 64/Law 25), as well as relevant international data protection standards such as the General Data Protection Regulation (GDPR) for individuals residing in the European Economic Area (EEA) and the UK GDPR for individuals in the United Kingdom.

 

1. Who We Are

SCG Witchery

7775 AV. Trahan, unit: 202a, Brossard, Qc., J4W-2Z5

bran_alder@scgwitchery.com

Toll-free number (Canada and US only): +1 (888) 998 2479

International WhatsApp: +1 (438) 794-5827

Website: https://www.scgwitchery.com

2. Our Commitment to Transparency and Service Representation

• Nature of Services: All services offered by SCG Witchery are intended for spiritual, entertainment, personal development, or philosophical exploration purposes only. We do not claim to offer medical, psychological, legal, or financial advice or treatment. Please consult with a qualified professional for any such needs.

• No Guaranteed Outcomes: We want to be very clear that we cannot guarantee specific, tangible, or material results from our spiritual services. The outcomes are subjective, personal, spiritual, or symbolic in nature and often depend on individual interpretation, belief, or personal effort.

• Clear Pricing: All prices for our services will be clearly stated. Any applicable taxes will be indicated at the moment of payment.

3. Confidentiality of Spiritual Services

All spiritual services, consultations, and rituals performed by SCG Witchery are strictly confidential. We do not share, sell, or distribute any personal information or ritual details, ensuring complete discretion. We adhere to the ethical principle of "to keep silent," safeguarding the privacy of all client work.

4. Information We Collect and How We Use It

We only collect personal information when it is necessary to provide services, process payments, and respond to inquiries. The legal basis for processing this information will depend on the context in which it is collected.

a. Information Collected Automatically (Device Information)

When you visit the Site, we automatically collect certain information about your device and your interaction with our Site. We refer to this as "Device Information."

• Types of Data Collected: Device Identifiers (IP address, unique device identifiers), Web Browser Information (type of browser, browser settings), Location Information (time zone, approximate geographical location derived from IP address), Browse Information (web pages or products you view, referring websites or search terms, how you interact with the Site), and Cookie Data (information about the cookies installed on your device).

• Purpose of Collection: To optimize and improve your experience on our Site, to analyze Site usage and trends, to detect and prevent fraudulent activity or security threats, and to remember your preferences and settings.

• Legal Basis for Processing: Legitimate interests (e.g., improving our services, security), and where applicable, consent for non-essential cookies.

b. Information You Provide Directly (Order Information and Other Interactions)

When you make a purchase or attempt to make a purchase through the Site, or when you interact with us in other ways (e.g., contacting customer support), we collect certain information from you. We refer to this as "Order Information" or "Contact Information" as appropriate.

• Types of Data Collected: Contact Information (your name, email address, phone number, and mailing address), Booking Details (information about requested services and appointments), Financial Information (payment information processed securely through third-party services; we do not store your payment details), Transaction Information (details of products or services purchased), and Communication Information (emails, messages, and consultation details).

• Purpose of Collection: To process and fulfill your orders, including shipping and delivery; to communicate with you about your order (e.g., order confirmations, shipping updates); to provide client support and respond to inquiries and service-related concerns; to detect and prevent potential fraud; to maintain our business records; and to comply with legal obligations (e.g., tax regulations).

• Promotional Use: If any portion of a ritual is filmed, we may use a snippet or portion for promotional purposes on social media or other platforms. All information pertaining to the client and their target will be kept strictly confidential and will not be identifiable in any promotional content.

• Legal Basis for Processing: Performance of a contract (for orders), legitimate interests (customer support, fraud prevention), and legal obligations. We never use your data for marketing purposes without your explicit consent.

5. Cookies and Similar Technologies

We use "Cookies," "log files," "web beacons," "tags," and "pixels" to collect Device Information.

• Cookies: Data files placed on your device or computer, often including an anonymous unique identifier.

• Log files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

We use both essential and non-essential cookies. Essential cookies are necessary for the website to function, while non-essential cookies are used for analytics, marketing, and personalization. We obtain your explicit consent for the use of non-essential cookies through a cookie banner when you first visit our Site. You have the right to withdraw your consent at any time. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org or your browser's settings.

6. How We Share Your Personal Information

We share your Personal Information with third parties only when necessary and for specific purposes as described below. We do not sell or rent your personal information to third parties.

• Service Providers: We share your information with trusted third-party service providers who assist us in operating our business and providing our services8. These include payment processors (e.g., Stripe, PayPal), shipping and logistics providers (e.g., Canada Post, FedEx), website hosting and infrastructure providers, analytics providers (e.g., Google Analytics), customer support platforms, and marketing and advertising partners (with your consent where required). We ensure that these third parties are contractually obligated to protect your personal information and use it only for the purposes for which we disclose it to them, and in compliance with applicable privacy laws.

• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your personal information may be transferred to the successor entity.

• Legal Compliance and Law Enforcement: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a subpoena)9. This includes complying with applicable laws in Canada (federal and provincial), and international jurisdictions.

• Protection of Rights and Safety: We may disclose your personal information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

7. International Data Transfers

Your personal information may be stored and processed in Canada or any other country where we or our service providers maintain facilities. By using our Site, you acknowledge that your information may be transferred to, stored in, and accessed from jurisdictions outside of your country of residence, including Canada and the United States.

When we transfer your personal information across borders, we take appropriate safeguards to ensure your data is protected in accordance with applicable laws. This may include transferring data to countries deemed to provide an an adequate level of protection for personal information by relevant authorities, implementing standard contractual clauses (SCCs) approved by relevant authorities (e.g., the European Commission for GDPR compliance), or obtaining your explicit consent for specific transfers, where required by law.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. For example, we typically retain order information for a period of 7 years following your last interaction with us, unless a longer retention period is required or permitted by law. Device information for analytics purposes may be retained for 26 months (as per common Google Analytics default retention).

9. Data Security

We are committed to protecting the security of your personal information. We implement reasonable and appropriate technical, physical, and administrative security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include, but are not limited to, encryption of data in transit and at rest where appropriate, access controls and authentication procedures, regular security assessments and vulnerability testing, employee training on data privacy and security, and use of secure servers and firewalls. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information. We are committed to upholding these rights for all our users, consistent with applicable laws.

• Right to Access: You have the right to request a copy of the personal information we hold about you.

• Right to Rectification/Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

• Right to Erasure ("Right to Be Forgotten"): You have the right to request the deletion of your personal information under certain circumstances.

• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.

• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller, where technically feasible.

• Right to Object to Processing: You have the right to object to the processing of your personal information under certain circumstances.

• Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

• Rights Related to Automated Decision-Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless it is necessary for entering into, or performance of, a contract between you and us, or is based on your explicit consent.

Specific Rights for Quebec Residents (Law 25 / Bill 64):

In addition to the above, as a resident of Quebec, you have specific rights under the Act respecting the protection of personal information in the private sector (Law 25), including:

• The right to be informed about the technological products or services that collect your information using functions enabling identification, localization or profiling.

• The right to be informed of the use of such functions and the means available, if any, to activate them.

• The right to portability of your personal information.

• The right to demand that automated decision-making processes consider human intervention.

• The right to request information about the personal information processing, including the categories of persons having access to the data, the purposes of collection, and the retention period.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable laws. We may require you to verify your identity before processing your request.

11. Client Responsibility for Confidentiality

We advise all clients to follow the "4th pillar: to keep silent." Refrain from discussing ritual details, intentions, and results with others, including friends, family, or social media. Disclosing such information can weaken or disrupt the work performed.

12. Proof of Work Policy

Proof that your specific ritual or service has been completed can be provided upon request only after your booking has been successfully scheduled and completed. The form of proof will be agreed upon based on the nature of the service provided. Due to our confidentiality policy, we cannot share proof, evidence, or testimonials from services performed for other clients.

13. Third-Party Services and External Links

Our website may link to third-party websites, such as Trustlink for client reviews. We are not responsible for their privacy practices or content. We encourage clients to review third-party privacy policies before engaging with their services.

14. Legal Disclosure

We may be legally required to disclose certain personal information in cases involving legal proceedings, court orders, or government investigations10. If such disclosure is necessary, only the minimum required information will be shared.

 

15. Children's Privacy

Our Site is not intended for individuals under the age of 14. We do not knowingly collect personal information from children under 14. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our records.

16. Policy Updates

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the "Effective Date" at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

17. Contact Information

For privacy-related questions or requests, or if you would like to make a complaint, please do not hesitate to contact us at:

SCG Witchery

Email: bran_alder@scgwitchery.com

Website: https://www.scgwitchery.com

Toll-free number (Canada and US only): +1 (888) 998 2479

International WhatsApp: +1 (438) 794-5827

18. Lodging a Complaint

If you are not satisfied with our response to your privacy concerns, or if you believe that we have not complied with applicable privacy laws, you have the right to lodge a complaint with the relevant supervisory authority.

• For Canadian (Federal) issues: Office of the Privacy Commissioner of Canada (OPC) https://www.priv.gc.ca/en/

• For Quebec issues: Commission d'accès à l'information du Québec (CAI) https://www.cai.gouv.qc.ca/

• For European Economic Area (EEA) residents: Your local Data Protection Authority (DPA) (e.g., ICO in the UK, CNIL in France, BfDI in Germany). A list can be found here: https://edpb.europa.eu/about-edpb/about-edpb/members_en

Client Agreement

By making a purchase through our store or through our representative (Bran Alder), you, the client, affirm that you have read and understood all policies, including the important legal disclaimers stating that our services are for spiritual, personal growth, or philosophical exploration purposes only and are not a substitute for professional advice or treatment, and that outcomes are not guaranteed, but are subjective in nature.

 

You agree that any and all information shared by a representative of SCG Witchery is confidential and legally bound. Sharing or providing any information, personal or otherwise, that may be damaging to SCG Witchery or its representatives, including but not limited to causing another person who has used these services harm or an unpleasant experience thereafter or during, will be punishable by law.

All those who use these services agree to these terms and conditions. You acknowledge that you have read, understood, and agreed to all the terms and conditions stated above. Failure to do so is not the responsibility of SCG Witchery or its representatives, including the legal disclaimer regarding entertainment purposes and your responsibility for compliance with local laws.