Privacy Policy

Effective Date: June 13, 2025

SCG Witchery is operated by Charmes De Sorcellerie Du Québec, doing business as SCG Witchery (referred to as “SCG Witchery,” “we,” “us,” or “our”).

We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website (www.scgwitchery.com), use our Services, make purchases, or engage with our AI tools or mobile messaging. Please read this policy carefully to understand your rights and how we handle your information.

Summary (Plain Language)

We collect some personal info to provide you with spiritual services, customer support, and order fulfillment.
We don’t sell or share your personal data — including your phone number — for promotional purposes.
You can opt out of texts or emails at any time. Your privacy matters.

1. Information We Collect

We collect information directly from you (e.g., when you purchase something or send us a message), and automatically from your device when you visit our site.

Types of personal information include:

• Contact Info: Name, email, phone number, address

• Payment Info: Collected securely by our payment processor (we don’t store full card details)

• Account Info: If you create a login

• Communications: Inquiries or feedback you send us

• Usage Info: IP address, browser, access times, referral pages

2. How We Use Your Information

We use your data to:

• Provide services and fulfill orders

• Communicate with you about orders or service updates

• Respond to support requests

• Send optional promotions (only if you’ve opted in)

• Improve our site and services

• Protect our platform and prevent fraud

• Meet legal and contractual obligations

3. Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from SCG Witchery at +1 (855) 724-9824 regarding customer care.

• Consent is not required for any purchase

• Message frequency may vary

• Message & data rates may apply

• Reply STOP to unsubscribe or HELP for assistance

• Contact: branalder@scgwitchery.com or call +1 (855) 724-9824

Mobile opt-in data is never shared with third parties for any purpose.

4. Data Sharing

• We do not share your personal data with third parties for marketing or promotional use.

• Mobile phone numbers and SMS consent are never shared, even where other types of information sharing are mentioned.

We may share limited data only when necessary:

• With service providers (e.g., payment processors, shipping companies) under strict contracts

• To comply with legal requests (e.g., subpoenas or court orders)

• In the event of a business merger or acquisition

• With your explicit consent

5. International Transfers

Your data may be processed in Canada, the U.S., or other countries with appropriate safeguards in place.

6. Data Retention

We retain your data only as long as necessary for the purposes above, including to meet tax, legal, or business obligations.

7. Data Security

We use administrative, technical, and physical safeguards to protect your data. Still, no system is ever 100% secure, so please take care with sensitive data.

8. Your Rights

You have rights under applicable law, including to:

• Access your data

• Correct inaccurate data

• Withdraw consent

• File a complaint with your local privacy authority

To exercise these rights, contact: branalder@scgwitchery.com

9. Children's Privacy

Our site and services are not intended for anyone under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above will always reflect the most recent version.

11. Contact Us

If you have questions or concerns, please contact us:

Email (Privacy Inquiries): branalder@scgwitchery.com
Phone (Canada/US): +1 (855) 724-9824
WhatsApp (International): +1 (438) 794-5827
Website: www.scgwitchery.com